The customer came home one evening to find her garage door not opening. After parking her car outside, she went in and found that one of the torsion springs blew out while she was away.
The garage door was already closed, which made our work less difficult than these operations sometimes are. We disconnected the opener, eased the torsion cones loose to let the springs relax, and paid close attention to the broken spring to prevent fragments from flying off. We then removed the springs, cleaned their spindles, and installed the new pair before reconnecting the opener for testing.
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* $29 service call - deducted from the service
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